Skip to main content
Search Options
Up Left Arrow Box iconUniversity of North Texas
MYUNT CANVAS STUDENT EMAIL UNT DIRECTORY
UNT Diving Eagle logo UNT Diving Eagle logo
Office of the PresidentInformation Technology Services
 
  • HelpDesk
  • FAQ
  • Duo MFA
  • Services & Info
    • Back
    • Services & Info
      • Information Security - UNT System
      • Name Change Services
      • HelpDesk Technology Services
  • EagleConnect
  • Microsoft 365
  • Software
    • Back
    • Software
      • Remote Software Access
      • GlobalProtect VPN Client
      • Adobe
      • LockDown Browser
      • MATLAB
      • Mathematica
      • Microsoft Office
      • SAS
      • SPSS
      • ...more
  • Qualtrics
  • LinkedIn Learning
  • Wi-Fi
  • HelpDesk
  • FAQ
  • Duo MFA
  • Services & Info
    • Back
    • Services & Info
      • Information Security - UNT System
      • Name Change Services
      • HelpDesk Technology Services
  • EagleConnect
  • Microsoft 365
  • Software
    • Back
    • Software
      • Remote Software Access
      • GlobalProtect VPN Client
      • Adobe
      • LockDown Browser
      • MATLAB
      • Mathematica
      • Microsoft Office
      • SAS
      • SPSS
      • ...more
  • Qualtrics
  • LinkedIn Learning
  • Wi-Fi
  • Search:
  • Search Type
    • Quicklinks:
      • MyUNT
      • CANVAS
      • STUDENT EMAIL
      • UNT DIRECTORY
Home
HelpDesk
FAQ
 
 

Frequently Asked Questions

Password Assistance for your Enterprise User IDentification
  • How can I manage my EUID and password?
  • I can't log into my account. What should I do?
Canvas • Distance Learning
  • Where can I find help information for Canvas?
  • How do I log in to Canvas?
  • How can I download and use Respondus Lockdown Browser?
Eagle Alert System
  • What is an Eagle Alert?
  • Where can I go to configure my Eagle Alert Information? (log in required)
EagleConnect Email System
  • What is EagleConnect?
  • Where do I find information about EagleConnect?
  • Where is the link to sign in to EagleConnect?
  • Is there an FAQ page for EagleConnect?
  • How do I access my EagleConnect email from a smartphone or desktop mail application?
Wireless Networks
  • What is the UNT wireless network?
  • How do I set up Wi-Fi service on my device?
UNT Virtual Private Network (VPN)
  • Where do I go to access the UNT VPN Website?
  • How do I download the UNT VPN Client?
Accessibility, Accommodations, and Microsoft© Support
  • UNT Office of Disability Access
  • Microsoft© Accessibility Answer Desk
Other Questions
  • My student organization needs a web page. How can I get one?

Support Hours

Current Hours:
Monday–Thursday: 8 AM–9 PM (CDT)
Friday: 8 AM–5 PM (CDT)
Saturday–Sunday: 11 AM–3 PM (CDT)

Current Walk-in Hours:
Monday–Friday: 8 AM–5 PM (CDT)

Contact Information

Call: 940-565-2324
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

LIVE CHAT
 
UNT Diving Eagle logo
Information Technology Services
Sage Hall 330
1155 Union Circle #311070
Denton, TX 76201
helpdesk@unt.edu
940-565-2324
 

 
Follow Us
UNT on FacebookUNT on TwitterUNT on YouTubeUNT on InstagramUNT on LinkedInUNT Social Media Directory
Apply now! Take a tour Get more info
 

 
University of North Texas
  • MyUNT
  • Canvas
  • Student Email
  • UNT Directory
  • Campus Map
  • Jobs at UNT
  • Accessibility

University of North Texas. All Rights Reserved.

  • Disclaimer
  • Notice of Non-Discrimination
  • Privacy
  • Electronic Accessibility
  • Required Links
  • UNT Home
©