UIT Help Desk

Notice: IT Service Outage this weekend

Please plan for a significant IT service outage while critical updates are made to the ITSS Central Data Center starting on Saturday, January 18 at 8pm. 
All impacted services will be available and restored by noon on Sunday, January 19. To see all impacted resources and services click here
Please note that this outage will affect students, faculty and staff at UNT, UNT Dallas, UNT Health Science Center and UNT System Administration.


How may we help you?

The University Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the UIT Help Desk when you need assistance with password resets, new accounts, wireless, email or other computing problems.

Additional Contact Information

Call: 940-565-2324 | Come by: Sage Hall, Room 330
Feedback: Help Desk Client Feedback Survey
Staff: Meet the UIT Help Desk staff!


Support Hours

The UIT Help Desk will be open limited hours on Monday, Jan 20 for Martin Luther King JrDay.
Operating Hours on 1/20 (Telephone Only):
​8am to 5pm

The University IT Help Desk is open beyond normal campus operating hours.

Telephone Availability

Sunday: noon-midnight
Monday–Thursday: 8 a.m.-midnight
Friday: 8 a.m.–8 p.m.
Saturday: 9 a.m.–5 p.m.
Laptop Checkout: 8 a.m.-7 p.m.

Walk-In Availability

Monday–Friday: 8 a.m.-8 p.m.
Summer Walk-In Hours: 8 a.m.-6 p.m.

Support Provided

Check the Help Desk Menu on this page for our most requested information.
UNT-owned Hardware Services: Microcomputer Maintenance Services

Services Status

Visit the Alerts, News and Information page.
Visit the High-Performance Computing website for Talon 3 status.

More Information

Employee IT Support

Find Your IT Support Group by Department

Benchmarks Online

View the current edition and archives; send an email to the editor to contribute articles, photos or comments. Subscribe to UIT's journal published twice each semester with IT news and information since 1980.


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