UIT Help Desk

Notice: Extended Help Desk Service Hours Starting February 2nd, 2020

Having trouble with that assignment due at midnight? Need help with an issue that can't wait until tomorrow? Good news! The UIT Help Desk will start extended phone service hours on February 2nd, 2020. Hours are as follows: 

  • Sunday 12 pm - 3 am (Monday)
  • Monday - Thursday: 8 am - 3 am (The following day)

How may we help you?

The University Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the UIT Help Desk when you need assistance with password resets, new accounts, wireless, email or other computing problems.

Additional Contact Information

Call: 940-565-2324 | Come by Sage Hall, Room 330
Feedback: Help Desk Client Feedback Survey
Staff: Meet the UIT Help Desk staff!


Support Hours

The University IT Help Desk is open beyond normal campus operating hours.

Telephone Availability

Sunday: noon-3 a.m.
Monday–Thursday: 8 a.m.- 3 a.m.
Friday: 8 a.m.–8 p.m.
Saturday: 9 a.m.–5 p.m.
Laptop Checkout: 8 a.m.-7 p.m.

Walk-In Availability

Monday–Friday: 8 a.m.-8 p.m.
Summer Walk-In Hours: 8 a.m.-6 p.m.

Support Provided

Check the Help Desk Menu on this page for our most requested information.
UNT-owned Hardware Services: Microcomputer Maintenance Services

Services Status

Visit the Alerts, News and Information page.
Visit the High-Performance Computing website for Talon 3 status.

More Information

Employee IT Support

Find Your IT Support Group by Department

Benchmarks Online

View the current edition and archives; send an email to the editor to contribute articles, photos or comments. Subscribe to UIT's journal published twice each semester with IT news and information since 1980.


Do you have a great idea about information technology? Let us know! Submit your idea today!

Have you tried LinkedIn Learning?