UIT Help Desk

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The University Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the UIT Help Desk when you need assistance with password resets, new accounts, wireless, email, or other computing problems.


We are currently experiencing extended wait times due to the beginning of the semester. We appreciate your patience while we work to address every call and support request. 

CloudLab - Remote Lab Access

CloudLab is now available! CloudLab is a platform that provides remote access to UNT's physical computer labs, virtual labs, and virtualized software over the Internet. 

COVID-19 Response Updates

In an effort to keep our community healthy and safe, and to help reduce the spread of the novel coronavirus (COVID-19), UNT has implemented safety guidelines across campus, including mandating the use of face masks on-campus. Please see the support resources below: 

For more information and updates from UNT, visit: https://healthalerts.unt.edu/

Students: Visit LearnAnywhere.unt.edu for information about attending classes remotely.
Instructors: Visit TeachAnywhere.unt.edu for assistance in delivering your class online.
Faculty/Staff: Visit WorkAnywhere.unt.edu for resources to assist you in temporarily working away from campus.


Services

Support Hours

We are currently experiencing extended wait times due to the beginning of the semester. We appreciate your patience while we work to address every call and support request. 

The University IT Help Desk is open beyond normal campus operating hours:

Spring 2021 Hours (Starting January 10th):
Monday–Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday–Sunday: 11 a.m. - 3 p.m.

Walk-in Hours: 
Monday–Friday: 8 a.m.- 5 p.m. 

 

Contact Information

Call: 940-565-2324 
Chat: Click Here
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

Services and Info

Visit the Alerts, News, and Information page.
Learn more about UIT Host Computing Services
Meet the UIT Help Desk staff!


More Information

Employee IT Support

Find Your IT Support Group by Department

Benchmarks Online

View the current edition and archives; send an email to the editor to contribute articles, photos, or comments. Subscribe to UIT's journal published twice each semester with IT news and information since 1980.

Idea4IT

Do you have a great idea about information technology? Let us know! Submit your idea today!

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