IT Help Desk

The Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the Help Desk when you need assistance with password resets, new accounts, wireless, email, or other computing problems.


CloudLab - Remote Lab Access

CloudLab is now available! CloudLab is a platform that provides remote access to UNT's physical computer labs, virtual labs, and virtualized software over the Internet. 

COVID-19 Response Updates

For more information and updates from UNT, visit:


Support Hours

The IT Help Desk is open beyond normal campus operating hours:

Summer 2021 Hours:
Monday–Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday–Sunday: 11 a.m. - 3 p.m.

Walk-in Hours: 
Monday–Friday: 8 a.m.- 5 p.m. 

Contact Information

Call: 940-565-2324 
Chat: Click Here
Walk-in: Sage Hall, Room 330

Services and Info

Visit the Alerts, News, and Information page.
Learn more about Host Computing Services
Meet the Help Desk staff!

More Information