UIT Help Desk

Notice: The UIT Help Desk will close for Thanksgiving break, from Wednesday, November 25th at 5 pm through Friday, November 27th. Service will resume on Saturday, November 28th at 11 am.

The University Information Technology Help Desk is here to provide technical support to students, faculty, staff, retirees, alumni, and visitors with timely, professional answers to your computing and information technology questions! Contact the UIT Help Desk when you need assistance with password resets, new accounts, wireless, email, or other computing problems.

CloudLab - Remote Lab Access

CloudLab is now available! CloudLab is a platform that provides remote access to UNT's physical computer labs, virtual labs, and virtualized software over the Internet. 

COVID-19 Response Updates

In an effort to keep our community healthy and safe, and to help reduce the spread of the novel coronavirus (COVID-19), UNT has implemented safety guidelines across campus, including mandating the use of face masks on-campus. Please see the support resources below: 

For more information and updates from UNT, visit: https://healthalerts.unt.edu/

Students: Visit LearnAnywhere.unt.edu for information about attending classes remotely.
Instructors: Visit TeachAnywhere.unt.edu for assistance in delivering your class online.
Faculty/Staff: Visit WorkAnywhere.unt.edu for resources to assist you in temporarily working away from campus.


Support Hours

The University IT Help Desk is open beyond normal campus operating hours:

Walk-in Hours: 
Monday–Friday: 8 a.m.- 5 p.m. 

Phone, email, ticket, or chat support:
Monday–Thursday: 8 a.m.- 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 11 a.m. - 3 p.m.
Sunday: 12 p.m. - 9 p.m.


Contact Information

Call: 940-565-2324 
Chat: Click Here
Email: helpdesk@unt.edu
Walk-in: Sage Hall, Room 330

Services and Info

Visit the Alerts, News, and Information page.
Learn more about UIT Host Computing Services
Meet the UIT Help Desk staff!

More Information

Employee IT Support

Find Your IT Support Group by Department

Benchmarks Online

View the current edition and archives; send an email to the editor to contribute articles, photos, or comments. Subscribe to UIT's journal published twice each semester with IT news and information since 1980.


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