If you are unable to log into EagleConnect, the issue may be related to the new login page. Please try the following steps to log in.
- Ensure that you are signing in with your full email address.
- Remember, your password is the same as the one used for all UNT systems. Please visit the Account Management System (AMS) to reset your password.
- Be sure that you are not using a bookmarked page or a link saved in your history - go directly to EagleConnect.
- Ensure that your browser is updated to the latest version. Click here to verify your browser.
If that does not work, please try the following to clear your browser's cache and cookies:
Go to Tools > Internet Options > Delete button > Select "Temporary Internet Files" and "Cookies", uncheck all other options > Delete
Go to Menu (or "Firefox") > History > Clear Recent History > Time Range: Everything > Check Cache, Cookies, Active Logins, and Offline Website Data > Clear Now
(V. 6.x-7.x) Go to Safari (on the menu bar) > Click Reset Safari > Select "Remove All Website Data" and "Close All Safari Windows" > Reset
(V. 8.0+) Go to Safari (on the menu bar) > Clear History and Website Data > Select "All History" > Click "Clear History"
Go to Menu > Tools > Clear Browsing Data > Time Range: Everything > Select "Cached images and files" and "Cookies and other site and plug-in data" > Clear Browsing Data
Note: Close and re-open the browser after clearing the browser's cache and cookies.
Mac Users: If on Mac OS X, a full quit (Command+Q) and re-opening of the computer are required.