HelpDesk Technology Services

Jacob FloresThe HelpDesk Technology Services team provides infrastructure support for delivery of campus-wide university services.

Our goal is to provide server and application administration to facilitate distributed IT use of technologies that support UNT's Vision.

UNT HelpDesk Virtual PC / Remote Software: Need remote access to university-licensed software?  Find out about access from the virtual remote software info page or see it in action on Benchmarks.

Statistics Software Licenses: Visit the Application Support page for information about installing university-licensed statistics software on your personal computer.

Adobe Software Licensing: UNT's Adobe licensing is largely automated, but should you have a question about access or have trouble with your Adobe license, let us know.

Qualtrics Administration: Use the Qualtrics Survey platform for your survey creation and distribution needs.  Visit the Qualtrics info page for details.

Bulk Mail: The UNT Bulk Mail system may be used faculty and certain administrators to send email in bulk to the UNT student population, as defined by UNT Policy 14.001.

ClassWeb: UNT faculty may request hosted ClassWeb space where course cirrucilum includes web site or web resourse development.

System Administration: Should a consultation with DSA find that your research would beneift from a high-availability computer resource, HelpDesk Technology Services will host and maintain a Windows or Linux platform for you upon referral.

For all other inquiries concerning Help Desk Serivces offerings used by distributed IT units (K2 KeyServer, iCheckin, Intel Unite), email HelpDeskTech@unt.edu.

Jacob Flores, pictured here, System Administrator Supervisor, 940-369-8232.


Adobe  |  EViews  |  Fusion  |  JAWS  |  LISREL  |  MAGic  |  Mathematica  |  MATLAB  |  NVivo  |  Qualtrics  |  SAS  |  Simulink  |  SPSS  |  Stata