HelpDesk Technology Services

Jacob FloresThe HelpDesk Technology Services team provides infrastructure support for delivery of campus-wide university services.

Our goal is to provide server and application administration to facilitate distributed IT use of technologies that support UNT's Vision.

UNT HelpDesk Virtual PC / Remote Software: Need remote access to university-licensed software?  Find out about access from the virtual remote software info page or see it in action on Benchmarks.

Statistics Software Licenses: Visit the Application Support page for information about installing university-licensed statistics software on your personal computer.

Adobe Software Licensing: UNT's Adobe licensing is largely automated, but should you have a question about access or have trouble with your Adobe license, let us know.

Qualtrics Administration: Use the Qualtrics Survey platform for your survey creation and distribution needs.  Visit the Qualtrics info page for details.

Bulk Mail: The UNT Bulk Mail system may be used faculty and certain administrators to send email in bulk to the UNT student population, as defined by UNT Policy 14.001.

ClassWeb: UNT faculty may request hosted ClassWeb space where course cirrucilum includes web site or web resourse development.

System Administration: Should a consultation with DSA find that your research would beneift from a high-availability computer resource, HelpDesk Technology Services will host and maintain a Windows or Linux platform for you upon referral.

For all other inquiries concerning Help Desk Serivces offerings used by distributed IT units (K2 KeyServer, iCheckin, Intel Unite), email

Jacob Flores, pictured here, System Administrator Supervisor, 940-369-8232.

Adobe  |  EViews  |  Fusion  |  JAWS  |  LISREL  |  MAGic  |  Mathematica  |  MATLAB  |  NVivo  |  Qualtrics  |  SAS  |  Simulink  |  SPSS  |  Stata