Alerts, News and Information

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2018

April 19: UNT will conduct the spring test of its Eagle Alert system on April 20, 2018.

The Eagle Alert system is used to notify the UNT community about emergency situations and university closings.

This will be the first time that the system will test the feature that overrides computers operated by Classroom Support Services on campus. During the test, those screens will display a full-screen test alert. Users will have the option to click out of the screen after the alert has displayed.

All students, faculty and staff are automatically enrolled in the Eagle Alert system using the telephone numbers provided to UNT during registration or the hiring process. You should check your contact information regularly and update it as soon as it changes by logging in at my.unt.edu.

Find out more about Eagle Alert.

April 16: The Eagle Alert system is used to notify the UNT community ab out emergency situations and university closings. There will be a spring test of the system on April 20, 2018. All students, faculty and staff are automatically enrolled in the Eagle Alert system using the telephone numbers provided to UNT during registration or the hiring process. Check your contact information regularly and update it as soon as it changes by logging in at my.unt.edu. Find out more about Eagle Alert.

March 19: Currently enrolled students with a valid UNT ID may now check out a Dell laptop for up to three hours from the UIT Help Desk. Read more.

March: 20th Anniversary of National Consumer Protection Week. Spread the word!

Feb. 17: Help Desk FYI: Online Valentines May be Scammers
By Colleen Tressler, Consumer Education Specialist, U.S. Federal Trade Commission
Looking to start a new relationship? For some, that may mean meeting a new love interest online. Word to the wise: sometimes it’s best to lead with your head and not your heart. Read more.

Laptop security tipsFeb. 17: Help Desk FYI: Laptop Security Tips can Save You Time, Money and Trouble
A minor distraction is all it takes for a laptop to vanish. If it goes missing, all the valuable information stored on it may fall into the hands of an identity thief. Keep these tips in mind when you’re out and about with your laptop and know where to report the loss. Read more.

Feb 2: At approximately 3:30 p.m., the UIT Help Desk received multiple reports of on-campus connectivity issues on wired and wireless networks. The issue has been reported to our network administrators, who are working to resolve the issue. Thank you for your patience. Issue resolved: 4:40 p.m.

Jan. 12: Several offices in University IT have moved to the General Academic Building. See our new directory.

Jan. 4: Meltdown and Spectre information for your Intel processor: everyday home users should apply the latest operating system updates and vigilantly keep their antivirus software up to date. 

2017

Dec. 18: The Help Desk will be closed Dec. 23-26, 2017, and Dec. 30, 2017-Jan. 1, 2018 during the UNT Winter Break. Check the hours of operation online.

Dec. 15: December Benchmarks Online article: Hardware Discounts for UNT students and employees

Nov. 20: The UIT Help Desk will be closed Nov. 23-25, 2017; it re-opens Nov. 26 at noon and resumes regular hours. 

Oct. 17: October Benchmarks Online article – Help Desk FYI: UNT Mobile App – Five Useful Features

Oct. 2: Moving Information:  The offices of UIT Help Desk, Adaptive Technology and Learning Lab and Microcomputer Maintenance have moved to Sage Hall, Room 330. Note: The UIT Help Desk moves on Oct. 2, 2017, and will have intermittent availability during this time. Regular availability will resume Oct. 3, 2017.

Sept. 1: Accessing Lynda.com exercise files

Aug. 15: August Benchmarks Online article – Help Desk FYI: Five Back-to-School IT Tips

July 12: ZD Net article – Data-stealing malware has suddenly burst back into life

June 15: June Benchmarks Online article – Help Desk FYI: Eduroam: how to access this network

June 1: Handheld device ban in City of Denton is a Class C misdemeanor with up to $500 fine

April 15: April Benchmarks Online article – Help Desk FYI: Download McAfee® Antivirus for your Windows machine

Feb. 15: February Benchmarks Online article – Help Desk FYI: Access UNT's LyndaCampus with the iOS Mobile App

2016