Here you will learn about the University IT Help Desk. Located in Sage Hall on the third floor, you will find knowledgeable and friendly technicians ready to help you with your IT connectivity and access to online services of the university. Please call, click or come in for assistance with information technology!

NOTE: The Help Desk staff members do not provide hardware repair.

Help Desk Services

• UNT Account Management System support
• Assistance with UNT Online Services – listed below
  • Canvas, learning management system – To log in, use this link: https://unt.instructure.com/.
  • MyUNT Login  and  MyUNT Quick Guide
  • EagleConnect, UNT email system
  • UNT Wireless
  • LyndaCampus online learning
• Walk-in hours for in-person support or hands-on learning in the Student Computer Lab
• General questions regarding information technology at UNT

Attention, research faculty and graduate students: please contact the Data Science and Analytics Office for data management assistance, visit High-Performance Computing for state-of-the-art computing, storage, visualization and networking assets and the Virtual Statistics Lab for software.

Bookmark this page and add the Help Desk contact information to your phone now: 940-565-2324, email: helpdesk@unt.edu, Sage Hall, Room 330D.

UIT Help Desk Availability

Telephone   •   940-565-2324
Sunday: noon-midnight   |   Monday-Thursday: 8 a.m.-midnight
Friday: 8 a.m.-8 p.m.   |   Saturday: 9 a.m.-5 p.m.

Office Hours and Walk-in Support
Location: Sage Hall, Room 330D | Monday-Friday: 8 a.m.-8 p.m.

Email: helpdesk@unt.edu   |   Internet: UIT Help Desk Home Page

Help Desk Contact Information

Call:  940-565-2324   |  Email: helpdesk@unt.edu   Online: Help Desk Home Page  |  Come by:  Sage Hall, Room 330

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