Resources for Employees

Information technology is an integral part of the university experience for everyone. Information technology starts at your desktop but can involve systems managed by your department, by one or more of the following entities.

For IT help or to request an IT service, you may log into ServiceNow, UNT's IT Help Self-Service portal. 

UNT HelpDesk: The DSI AITS HelpDesk provides support to all students, employees, retirees and visitors of the university who have questions and/or issues concerning computing and information technology at UNT. Each consultant at the HelpDesk has primary responsibility for supporting general purpose computing services and providing a link to distributed computer support areas in the various colleges, departments and administrative units. Each computer support area is separately responsible for desktop-computing support and services specific to its area.

Distributed IT Support: Provided by a college or department-level IT support organization. To find your first point of contact for desktop computing issues, refer to the UNT Distributed IT Support List.

EUID: what is that? One of the most common questions answered by the HelpDesk is "What's my EUID?" EUID stands for "Enterprise User Identification" and has been created to simplify access to computer resources across campus. For employees, the EUID is created as soon one's employment forms are processed by the Human Resources Office; for students, the EUID is created when fees are paid.

  • Not sure what your EUID is? If you are not sure what your EUID is, you can find out at the Account Management System website.

  • Password: You also can check your password status in AMS as well as change your password and configure your preferred e-mail address there too.

The Enterprise Information SystemVisit the EIS portal to do a variety of things related to your employment at UNT. Once you have logged in with your EUID, you can do things such as view your paycheck, check your benefits, sign-up for training with human resources and more.

  • EIS and Your Contact Information:  You also can verify or update your contact information to make sure you receive EagleAlert messages for emergency or inclement weather notices.

Center for Learning, Experimentation, Application, and Research, DSI CLEAR

LinkedIn Learning and Canvas

LinkedIn Learning courses may be accessed from within Canvas and faculty are encouraged to incorporate these materials into their online courses and in a classroom setting. For more information about the LinkedIn Learning and Canvas integration, please visit the website for the Center for Learning, Experimentation, Application, and Research. If you would like assistance setting up the integration in your course, please contact the CLEAR Faculty Helpdesk.

Classroom Support Services, DSI Tech

Classroom Support Services, a department of University Information Services, is funded by the Student Technology-Use Fee to provide and maintain the audio-visual equipment in UNT’s general-purpose (type "110" and "210") classrooms on the Denton campus. For more information, visit CSS online.

Exam and Research Data Services is responsible for research data entry and automated scanning services for test scoring and course evaluations.

Sage Hall Testing Center is available for courses needing computerized testing in support of distance, blended, or face-to-face classes. The testing center is located on the third floor of Sage Hall across from the elevator.

Bulk Mail: an automated email system that allows authorized University faculty and administrators to send targeted messages to all or selected UNT students. Faculty may send email to one class, several classes, or individual students.  Designated members of the administration may email all students, all students within a college, all students within a department or of specific majors and minors. To get started, log in with your EUID and password at bulkmail.unt.edu Go to Bulk Mail Help for more information.

Student Computer Labs:  UNT’s Student Computer Labs are open to anyone with a valid UNT ID card. There are labs throughout the main Denton campus and two at the Discovery Park. The lab in Sage Hall, Room 330 has adaptive hardware and software for students with special needs. These labs are student-fee funded but are open to faculty on an as-available basis. For more information, including lab hours see: computerlabs.unt.edu

RestrictionsUNT computer systems can be used only for activities related to academic work or other UNT-related business and activities; use for personal, commercial gain is not allowed. Learn the rules, by reading the UNT Computer Use Policy.

The UNT Copyright Resources website provides the UNT community with information about copyright law and resources to help people make good decisions when utilizing copyrighted material: copyright.unt.edu

UNT System: Information Technology Shared Services, ITSS

Telephone services: http://itss.untsystem.edu/telecom-services
Information Security and Virus Protection:  Learn about secure ways to protect your computer.
UNT Wireless Connections:  The IT Shared Services Data Communications Group provides data and video services for students, faculty and staff of the UNT System.