Benchmarks - May, 2015

Campus Computing News

CRM Process

Student Success Technology System Goes Live

By Mike McKay, Assistant Dean for Undergraduate Curriculum, UNT College of Arts and Sciences, and Dr. Philip Baczewski, Senior Director of Academic Computing and User Services and Deputy Chief Information Officer for University Information Technology

On April 20, 2015, UNT went live with our first campus-wide software tool for academic advisors and student support staff. Based on Salesforce CRM, this new platform brings together data from three systems (PeopleSoft, Tracking, and SAM) to provide a more comprehensive view of a student record while allowing advising and student support offices to share information about their individual meetings with students.

Outstanding Online Course Awards 2015

Employee award

By Sam Gist, Instructional Consultant, CLEAR

Every year CLEAR (Center for Learning Enhancement, Assessment, and Redesign) awards select UNT faculty for designing/teaching outstanding online courses.  We are once again extending the opportunity to acknowledge exceptional online pedagogy. 

Faculty: Before you Leave for the Summer...

Arrow

By Dr. Philip Baczewski, Senior Director of Academic Computing and User Services and Deputy Chief Information Officer for University Information Technology

With the successful completion of the Spring semester we can all look forward to various activities this summer. Faculty members may have the opportunity to travel and pursue research or other academic activities. If you fall into this category and will need to have access to research software while you are off campus, Academic Computing and User Services may be able to help.

UNT Information Technology Holds Customer Service Summit

UIT

By Dr. Elizabeth Hinkle-Turner, Director - Academic Computing Technical Services

UNT Information Technology (UIT) held a customer service summit for all levels of IT personnel on May 1 in the Gateway Center. The event was also supported by the Center for Learning Enhancement, Assessment and Redesign (CLEAR) and Information Technology System Services (ITSS) provided significant discussion leadership. Over 60 IT staff attended the event which focused on providing and "owning" customer service support especially in regard to UNT faculty needs.

Discovery Park Computer Classrooms Get a Desktop Computer Upgrade This Summer

New iMac

By Dr. Elizabeth Hinkle-Turner, Director - Academic Computing Technical Services

UIT ACUS provides computer classroom spaces at the Discovery Park in DP-B140 (48 PC's), DP-B142 (48 PC's), DP-D212 (24 PC's) and DP-D215 (currently 35 iMacs). The computers in these classrooms will be updated with new machines during the summer of 2015.

Summer Hours

summer sun

By Claudia Lynch, Benchmarks Online Editor

Summer is here, at least as far as the UNT schedule of classes is concerned. Summer 2015 consists of seven sessions and not all campus facilities are open during all the sessions.*

So Long, and Thanks for All the Fish!

Don't Panic!

By Claudia Lynch, Benchmarks Online Editor

All good things must come to an end, as the saying goes, and that includes my employment at the University of North Texas. I started here on May 23, 1979 and the first issue of Benchmarks was published in January, 1980 (it wasn't online back then, I wasn't married, and UNT was called North Texas State University or NTSU). Time marches on!

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By the Numbers

Total number of unique visits to Benchmarks Online, January 2014 – present (source: Google analytics):

Date # of Visits
January 2014 2,128
February 2014  1,426
March 2014 1,964
April 2014 1,742
May 2014 1,542
June 2014 1,799
July 2014 2,044
August 2014 4,453
September 2014 2,601
October 2014 2,279
November 2014 2,187
December 2014 2,008
January 15 4,411
February 15 3,979
March 15 2,615

General Student Computer Lab Usage (source: iCheckin/Checkin)

2011-2012 Academic Year

  • Total number of machine logins – 1,072,498
  • Total number of unique patrons – 26,547

 

2012-2013 Academic Year

  • Total number of machine logins – 1,277,650
  • Total number of unique patrons – 28,930

 

2013-2014 Academic Year

  • Total number of machine logins – 1,276,340
  • Total number of unique patrons – 29,545

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