UNT Wireless Networks


The Denton campus Wi-Fi certificate was renewed on November 6, 2023. You may need to “forget” the UNT network on devices and/or turn wireless off/on when connecting to the Wi-Fi network after these maintenance events. Contact tech support if you have questions.


QUICK START

  1. Configure my device
  2. What is my login?
  3. How to "forget" network to reset my connection?

Frequently Asked Questions (FAQs)


General Information

Wi-Fi Configuration

  • What is my UNT Wi-Fi username and password?
    The standard login for the UNT Network, Eaglenet, and Eduroam wireless networks is your UNT EUID and Password. Contact technical support for assistance.

    The ResNet network is only available to UNT Housing residents and may require specific credentials. Contact ResNet Support for more information.
  • How do I connect to the UNT Wi-Fi using my Android phone?
    1. Open your Android settings menu. This is usually found in the app tray or through a gear icon on the top right of the homescreen menu.
    2. Search for "Wi-Fi" and select "Wi-Fi settings" from the results (you can navigate to this manually through "settings->network & internet")
    3. Select the Wi-Fi menu (might be under "Connections")
    4. Make sure "Wi-Fi" is toggle to "On"
    5. Find and select "UNT" in the list of available networks. (If UNT does not appear in the list, you might be out of signal range. Please try from an academic building on the Denton UNT campus)
    6. A connection prompt will appear that will ask for the following:
      • EAP Method = "PEAP"
      • Phase 2 authentication = "MSCHAPV2"
      • CA certificate = "Do not validate"
      • Identity = your UNT EUID
      • Anonymous Identity = leave blank
      • Password = Your UNT EUID Password
      • Domain Name = "unt.edu" (not all Android phones ask for this)
    7. Click the Save button and your device will establish a connection to the UNT Wi-Fi network.
  • How do I connect to the UNT Wi-Fi using my Windows laptop?
    1. Click the "Start menu"'
    2. Search for "Wi-Fi" and select "Wi-Fi settings" from the results (you can navigate to this manually through "settings->network & internet")
    3. Make sure the "Wi-Fi" button is toggle to "On"
    4. Click "Show available networks"
    5. Find and select "UNT" in the list. (If UNT does not appear in the list, you might be out of signal range. Please try from an academic building on the Denton UNT campus)
    6. Enter your UNT EUID and password into the login prompt.
    7. Click the OK button and your device will establish a connection to the UNT Wi-Fi network.
  • How do I connect to the UNT Wi-Fi on iOS or macOS Ventura?
    Use the below steps to configure iOS or MacOS Ventura for UNT Wi-Fi:
    1. Open the "Settings" app.
    2. Tap Wi-Fi
    3. Select the network labeled "UNT"
    4. Enter your EUID in the username field, and your password in the password field.
    5. On the "Certificate" page, tap "Trust" to accept the certificate.
    6. After up to 15 seconds, you will be connected to the UNT wireless network.
  • How do I connect to the UNT Wi-Fi on macOS Monterey or earlier?
    Use the below steps to configure MacOS Monterey (or earlier) for UNT Wi-Fi:
    1. Open the "System Preferences" app.
    2. Click "Network"
    3. Select "Wi-Fi"
    4. Click the "Network Name" field, and select the "UNT" network
    5. Enter your EUID in the Account Name field, and your password in the password field.
    6. Click "Continue" when prompted to verify the certificate
    7. When prompted, enter your Mac password and click "Update Settings"
  • How do I use the Eduroam wireless system?
    Eduroam is a secure wireless network dedicated to students, researchers, faculty, and the global academic community. See the UNT Eduroam webpage for more details.

Wi-Fi Help

  • I'm suddenly getting a message about accepting the Wi-Fi certificate
    The Wi-Fi security certificate was renewed on November 7, 2022. If you get a message about the certificate the next time you connect to the Wi-Fi, you may need to accept the new certificate and possibly "forget" the UNT Wi-Fi network and reconnect (see "How do I 'forget' the network" topic below).
  • I can't connect. How do I "forget" the network to reset it?
    Windows 11
    1. At the bottom right in the system tray, click the network icon.
    2. Click the right-arrow [ > ] button next to the Wi-Fi icon to manage Wi-Fi networks.
    3. Right-click on the Wi-Fi network to be removed: UNT/Eduroam/Eaglenet
    4. Click Forget.
    Windows 10
    1. At the bottom right in the system tray, click the network icon and choose Network & Internet settings.
    2. Click Manage Wi-Fi settings.
    3. Under "Manage known networks," select the Wi-Fi network to be removed: UNT/Eduroam/Eaglenet
    4. Click Forget.
    macOS 13 (Ventura)
    1. At the top right of your screen, click the Wi-Fi symbol and select Wi-Fi Settings.
    2. Right-click on the Wi-Fi network to be removed: UNT/Eduroam/Eaglenet
    3. Click Forget.
    macOS 12 (Monterey) and older
    1. At the top right of your screen, click the Wi-Fi symbol and select Open Network Preferences.
    2. In the lower right, choose Advanced.
    3. Under "Preferred Networks", select the Wi-Fi network to be removed: UNT/Eduroam/Eaglenet
    4. Click the minus sign [ - ] to forget the network.
    5. Click OK.
    Android
    1. From the home screen, open the Settings app.
    2. In the settings menu, select Wi-Fi.
    3. Press and hold the Wi-Fi network to be removed: UNT/Eduroam/Eaglenet
    4. Choose Forget.
    iOS
    1. From the home screen, open the Settings app.
    2. In the settings menu, select Wi-Fi.
    3. Locate the Wi-Fi network to be removed and click the blue ( i ) symbol next to the name.
    4. Choose Forget this Network.
  • My username and password are not working!
    If you get an error related to invalid username and password, please check your username and password at the UNT Account Management System. You might need to reset your password if it is invalid or expired. Please contact technical support for assistance.
  • My EUID and password work everywhere else except the Wi-Fi!
    If your password contains a percent sign (%) or question mark (?) you will need to set a new password as those characters don’t work with some devices. Please contact technical support for assistance.
  • My Wi-Fi works at home but not at UNT (Microsoft Windows)
    Your Windows device might have settings configured specific to you home Wi-Fi that are not compatible with the UNT Network. Please check your Windows device configuration as follows (consider writing down the existing settings in case you need to revert any changes).
    1. Open your Start Menu and search for Control Panel.
    2. Select Network and Internet and then Network and Sharing Center.
    3. On the left, choose Change adapter settings.
    4. Right-click on your wireless device and choose Properties.
    5. From the list, highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.
    6. Select the radio buttons to Obtain and IP address automatically and Obtain DNS server address automatically.
    7. Click OK
  • Hey! My game or app won't connect when I'm on the UNT Wi-Fi!?!
    The UNT wireless systems have most standard "ports" open for internet traffic so users may browse websites, check email, use cloud storage, etc. Some specialty applications, programs, and games may use specific non-standard ports that might prevent the software from connecting to online services. If you experience this problem, please consider visiting a UNT computer lab or try out the virtual UNT MyLab to see if any software offerings meet your needs.