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Service Description: Support for IT issues, service requests and account management related to Salesforce CRM software use.
Services Included: Walk-in, email, phone and user-ticket support for Salesforce software-related issues.
Services Not Included: Data entry
Service Response Time: Usually one business day – resolution is dependent upon the complexity of the request.
Available to: Salesforce software users, UNT business units using Salesforce CRM
Contact Information: 940-369-6038, Jennifer.Lee@unt.edu, GAB, Room 110