Service Description: Telephone, email, ticket-based requests for service, walk-in support and referral service for UNT IT-related issues: questions about account management system; EagleConnect Email System; information security; Blackboard Learn; MyUNT; LyndaCampus; wireless access; Eagle Alert messages and more.
Service Request: Click here or on the green button to request assistance through the online ticket system.
Call: 940-565-2324 | Check hours of telephone availability.
Click: Online ticket | Email: firstname.lastname@example.org
Come in: Sage Hall, Room 233 | Check hours of operation online. | Walk-in customers are welcome!
Services Included: Walk-in, telephone and email support for UNT IT-provided services.
Services not included: Hardware service or inquiries not related to IT-related incidents, including routing of service requests not related to the IT-related incident; services to non-UNT users; group or corporatewide communications or notifications.
Service Reponse Time: One business day; resolution is dependent upon urgency and impact of request.
Available to: Students, employees, alumni and visitors
Contact Information: 940-565-2324, email@example.com, Sage Hall, Room 233