Service Description: Provide Apple© desktop, server and mobile management via the JAMF server/Casper Suite of comprehensive enterprise management software; provide consultations for Apple© desktop, server and mobile device management.
Service Request: To request Apple© desktop, server and mobile management, send an email to UITDesktopServices@unt.edu.
Services Included: Management services for Apple© desktops, servers and mobile devices
Services Not Included: Hands-on configuration, installation on non-UIT devices.
Service Response Time: New service requests and upgrades to existing services to be completed within two weeks of notification; emergency response is provided as soon as possible.
Available to: IT Support Staff on campus – not an individual user service
Contact Information: 940-369-8233, Raymond.Banks@unt.edu, Sage Hall, Room 154