University IT Instructional IT Services

Instructional IT Services is the division of University IT most associated with direct support of student and faculty teaching and learning. The three departments and varied services function separately but work collaboratively to facilitate technical assistance for meaningful and successful teaching and learning experiences at UNT.

Elizabeth Hinkle-Turner, director, 940-565-4808, Sage Hall, Room 338C
IITS Brochure, (PDF, 1.2MB)

Service Areas

Computer-based Testing Services

Manager: vacant, customer service manager (search in progress), Interim: Elizabeth Hinkle-Turner, 940-565-4808, Sage Hall, Room 338C
The Sage Hall Computer-Based Testing Center is available for professors of courses needing computerized testing in support of distance, blended or face-to-face classes. Assessment and testing are cornerstones of academic success. UNT actively supports faculty in the assessment of student learning and the Sage Hall Computer-Based Testing Center plays a strong role in this. The center provides an opportunity for secure, high stakes computer-based testing of large groups of students. The CBTC also provides instructors of UNT’s high-enrollment courses with robust opportunities for assessment while also supporting smaller courses, certification testing, and training sessions.

Exam and Research Data Services

JoAnn Luksich, manager, Data Management Services, 940-369-7416
Exam and Research Data Services is responsible for research data entry and automated scanning services for test scoring and course evaluations. 

UIT Desktop Services

Ray Banks, IT manager, UIT Desktop Services, 940-369-6051
The UIT Desktop Services team members support the goals of the university by facilitating a technical environment that enhances learning, research and testing through the use of technology. Team members provide technical management for the Discovery Park computer classrooms, Mobile Testing Services, UIT Computer Workshop in Sage Hall, Room 154, and Sage Hall Computer-Based Testing Center in Room 330C. The team also provides monitoring of server, application and network resources and provides management services and tools for Microsoft© desktops, laptops and servers and Apple© desktops, servers and mobile devices.

IITS Mission

The mission of Instructional Information Technology Services is to deliver IT services and infrastructure in support of instruction and learning within a framework of communication, integrity and accountability.

The IITS Division team members serve students, faculty and staff

  • as one of the first points of contact for computing use on campus;
  • offer exam processing and grading and research data compilation services to faculty;
  • administer computer classroom facilities, computer-based testing facilities, resource management services, and strategic research and instructional software licensing and access; and
  • support a superior level of high-performance research computing infrastructure and data visualization technologies. 

To accomplish this mission, members of the IITS team employ knowledgeable and professionally active technical consultants who have an effective combination of academic experience and technical expertise.

Do you have a great idea about information technology? Let us know! Submit your idea today!