chestnut hall, home of aits

Welcome to AITS!

Administrative Information Technology Services, a division of University Information Services, delivers information technology services, infrastructure and consulting to the UNT administrative departments in support of the university's mission. 

The AITS Focus on Service

  • Achieves its goal within a framework of collaboration, communication, integrity and accountability; 
  • Serves students, faculty and staff within the context of IT support provided to the administrative areas;
  • Provides support for environments ranging in complexity from email kiosks to desktops to HIPAA and PCI-related services;
  • Builds and manages server-support services both on the departmental and university-wide scale;
  • Manages the desktop and mobile-user environments for the administrative departments;
  • Provides web development support for Auxiliary Services and Business Services;
  • Provides support services for the Intensive English Language Institute academic lab;
  • Provides mobile-phone support for all users in the administrative departments;
  • Builds and/or manages video-surveillance systems, provides video surveillance to UNT and satellite campuses;
  • Builds and/or manages heating, ventilation and air conditioning access-control systems; supports UNT Athletics and Apogee Stadium;
  • Is the liaison between the departments and ITSS; and
  • Provides consulting, planning, design and implementation services for any technology effort initiated by our departments. 

To accomplish its mission, AITS employs well-trained and knowledgeable IT professionals who have an effective combination of academic foundation, technical expertise and experience.

AITS provides a wide range of information technology services to the administrative community. The team is located strategically across campus to provide the most responsive service possible.  

AITS NewsletterAITS Newsletter • August 2016
Next Edition: December 2016

AITS Services

Server Support

The AITS team builds and manages server resources for all of the administrative departments at UNT. The servers range from file servers to web, application, surveillance, environmental controls and database servers. The complexity can range from the very simple to the highly complex to meet the needs of FERPA, HIPAA and PCI regulations.

Desktop/User Support

The AITS team also provides desktop and user support to the administrative departments and staff members. This covers configuration, deployment, security and ongoing management. Support also extends to the labs and public kiosks in each department.

Web Development Support

The AITS team members provide web development for Auxiliary Services and Facilities. Some of development is for sites that have ecommerce needs.

AITS-Supported Divisions and Buildings with Major AITS Support   |   View IT Support Group by Area

University Building Locations
Residential Dormitories
Other Sites and Facilities
Chestnut Hall
Discovery Park – Division of Student Affairs
Eagle Student Services Center
Facilities Buildings
Gateway Center
Hurley Administration Building
Marquis Hall
Pohl Recreation Center
Risk Management Center
Sage Hall
University Union Building
Bruce Hall
Clark Hall
College Inn
Crumley Hall
Honors Hall
Kerr Hall
Legends Hall
Maple Hall
McConnell Hall
Mozart Square Hall
Rawlins Hall
Santa Fe Square
Victory Hall
West Hall
Coliseum
Frisco Campus: video surveillance and Emergency Operations Center
Sorority Houses
UNT Athletics and Stadium
Waranch Tennis Complex

AITS is an operationally driven information technology services division and our basic mission is to meet the technology needs of all our departments in the pursuit of the University of North Texas mission. Find the AITS organization chart here.

Contact Information

Phone: 940-565-4790   |   ​​Email: AITS Help Desk   |   Offices: Chestnut Hall, Rooms 170, 172, 174