Academic Computing and User Services

The mission of Academic Computing and User Services is to deliver information technology services and infrastructure in support of research, instruction and learning within a framework of communication, integrity and accountability.

The ACUS Division team members serve students, faculty and staff

  • as a first point of contact for computing use on campus;
  • provide an enterprise IT help desk service;
  • operate the SYMR 104 General Access and Adaptive Technology Lab;
  • furnish considerable documentation and instruction on information technology and educational applications;
  • offer exam processing and grading and research data compilation services to faculty;
  • administer computer classroom facilities, computer-based testing facilities, resource management services, and strategic research and instructional software licensing and access; and
  • support a superior level of high performance research computing infrastructure and data visualization technologies. 

To accomplish this mission, members of the ACUS team employ knowledgeable and professionally active research and technical consultants who have an effective combination of academic experience and technical expertise.

Academic Computing and User Services is a division of University Information Technology and provides a variety of computing services to the academic community.

Contact Us

ACUS is located in Sage Hall, suites 336-338.

UIT Help Desk: 940-565-2324, Sage Hall, Room 130.

TDD: 1-800-RELAY-TX. 

Email: helpdesk@unt.edu

 

ACUS Services

UIT Help Desk

The UIT Help Desk provides in-person and telephone consulting services, hands-on instruction, and documentation to student, faculty and staff users of centralized computing and network facilities at UNT.

Student Computer Lab and Adaptive Lab

The ACS Student Computer Lab and Adaptive Lab, located in Sage Hall, Room 153, is part of the campus-wide system of student computer labs available to all UNT students. The mission of this lab is to provide general services to the UNT community with an emphasis on the special features that Academic Computing Services has to offer including help desk support and research assistance. Additionally the ACS lab is the designated adaptive lab on campus providing state-of-the-art adaptive equipment for those who need assistive technology. For more information about adaptive services on the UNT campus visit the Office of Disability Accommodation. The lab hours usually follow those of the Eagle Commons Library.

Classroom and Testing Desktop Services

Classroom and Testing Desktop Services team members support the goals of the university by facilitating a technical environment that enhances learning, research and testing through the use of technology. The CTDS team members provide technical management for the Sage Hall Testing Center and manage four student-computing classrooms located at Discovery Park. 

Research and Statistical Support Services

Research and Statistical Support Services provides support services on data acquisition and statistical analysis for faculty members and students at UNT. The data-acquisition service includes access to data from the Inter-university Consortium for Political and Social Research and other downloadable data for political and social research. Other services include consultation, application support and instruction.

High-Performance Computing Services

Academic Computing and User Services include High-Performance Computing, which provides a number of cluster systems designed for compute-intensive scientific research. The ACUS Division also supports several other centrally-administered computer systems, which are available for research and instruction.

Documentation and Training Services

Documentation and Training Services provides written and on-line documentation for a variety of software products supported by UIT. For more information about training services, visit Benchmarks Online, a periodic Web-based journal published by the UIT Department.

Data Management Services

Data Management Services is responsible for research data entry and automated scanning services for test scoring and course evaluations.

Computing Technical Services

The Computing Technical Services team members of ACUS provide infrastructure support for delivery of ACUS services via system administration services and software license management.

Please address your questions about this page to: Philip Baczewski, senior director, University Information Technology, email: baczewski@unt.edu, 940-565-3886.